Privacy Policy
1. What information do we collect and what do we do with it?
We collect the personal information you give us, including your name and email address, as part of the registration process when you subscribe to our newsletter email list, enroll as a student or subscriber to one of our courses, and/or email us directly with a question or comment.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Email Marketing:
If you subscribed to our email list, we may send you emails about our monthly newsletter, our site, current or new courses, or other information that we think may be of interest to you.
If you registered for one of our courses, we may send you emails about our site and related course(s), registration, course content, your course progress, or other updates. We may also use your email to inform you about changes to the course, survey you about your usage, or collect your opinion.
If you sent us a general email inquiry, we will only email you regarding that question or comment. You will not be added to any marketing email list for our newsletter, site, courses, or anything else.
2. How do you get my consent?
When you provide us with personal information to receive our newsletter, become a learner on our site, make a purchase, or participate in the course, you imply that you consent to our collecting it and using it for that specific reason only, as outlined above.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If you opt-in but later change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time. To do so, contact us through the Contact Us page of our website, by sending an email to info“at”skillwave.training, or by mail at:
Skillwave Training (a division of Excelguru Consulting Inc.)
5161 Dunn Place
Nanaimo, BC
V9T 6S9
Canada
3. Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
4. Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our website (including any of our course sites) or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Payment:
If you make a purchase on our site, we use a third-party payment processor such as PayPal or Stripe. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers. Although no method of transmission over the Internet or electronic storage is 100% secure, Stripe follows all PCI-DSS requirements and implements additional generally accepted industry standards.
Links:
When you click on links on our course site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
5. Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
Cookies:
We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.
- We also use cookies to attribute visits to our websites to third-party sources such as affiliates.
- We make use of automated tracking methods on our websites (via Google), in communications with you (via ActiveCampaign), and in our products and services (via WooCommerce), to measure performance and engagement.
- Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Web Analysis Tools:
We may use web analysis tools that are built into the Power Query Training website to measure and collect anonymous session information.
6. Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence.
7. Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our site or course is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, please contact us through the Contact Us page of our website, by sending an email to info“at”skillwave.training, or by mail at:
Skillwave Training (a division of Excelguru Consulting Inc.)
5161 Dunn Place
Nanaimo, BC
V9T 6S9
Canada